Noticeboard

CORONAVIRUS- IF YOU ARE WORRIED IN ANYWAY ABOUT THE CORONAVIRUS PLEASE VISIT THE NHS111 CORONAVIRUS SERVICE ONLINE.

In keeping with government guidelines: If you are visiting the surgery for any reason you must now wear your own facial covering before entering the building. Many thanks for helping us to keep everyone safe.

To reduce your chances of catching COVID-19 and reduce pressure on your local GP practice during this busy time, appointments will be carried out over the phone or through online consultation, unless there is a clinical need for you to come into the practice. This will help minimise risk while continuing to ensure people get the care and advice they need.

WE ARE NOW TAKING PRESCRIPTION REQUESTS OVER THE PHONE OR YOU CAN LEAVE THE REQUEST IN THE SCRIPT BOX IN THE LOBBY.

Please remember to allow 48 hours for your prescription requests.

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency Care Practitioners.

 This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

 During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

WE NOW OPEN FROM 7AM EVERY

MONDAY MORNING

Opening Times -PLEASE NOTE: we will no longer be closed for lunch and will remain open 1pm-2pm every day..

Missing Appointments matters video..... Please click here and share with family and friend

We have updated our privacy policy in line with new legislation  GDPR 25th May 2018

Click here to view: Privacy NoticeAdditional Privacy Notice (Covid 19)

 

Note: You may want to access your medical records online !!!! (subject to GP approval). All coded entries in a patients record will be visible for patients to view, including consultations, BP readings, referrals, etc.

Please ask at reception for further information.

 


PPG Meeting Minutes 7/11/18

PPG Meeting Minutes 6/3/19

Dear Patient,

We always like to know how we can improve our service to you and how you perceive our surgery and the staff. 

To help us with this, we have set up a virtual patient representation group so that you can have your say.

We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or of any service you receive.

We enjoy quarterly meetings and discuss ways to support and improve the practice for the care of the patient.

We will contact you via email sometimes, so it shouldn’t take too much of your time.

We aim to gather around 20 patients from as broad a spectrum as possible to get a truly representative sample. 

We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

All is welcome,  we value your feedback.

Our next meeting will be in June 2019

If you are interested in joining the group please contact reception for further information.

 Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 

 

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website