Noticeboard

CORONAVIRUS- IF YOU ARE WORRIED IN ANYWAY ABOUT THE CORONAVIRUS PLEASE VISIT THE NHS111 CORONAVIRUS SERVICE ONLINE.

In keeping with government guidelines: If you are visiting the surgery for any reason you must now wear your own facial covering before entering the building. Many thanks for helping us to keep everyone safe.

To reduce your chances of catching COVID-19 and reduce pressure on your local GP practice during this busy time, appointments will be carried out over the phone or through online consultation, unless there is a clinical need for you to come into the practice. This will help minimise risk while continuing to ensure people get the care and advice they need.

WE ARE NOW TAKING PRESCRIPTION REQUESTS OVER THE PHONE OR YOU CAN LEAVE THE REQUEST IN THE SCRIPT BOX IN THE LOBBY.

Please remember to allow 48 hours for your prescription requests.

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency Care Practitioners.

 This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

 During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

WE NOW OPEN FROM 7AM EVERY

MONDAY MORNING

Opening Times -PLEASE NOTE: we will no longer be closed for lunch and will remain open 1pm-2pm every day..

Missing Appointments matters video..... Please click here and share with family and friend

We have updated our privacy policy in line with new legislation  GDPR 25th May 2018

Click here to view: Privacy NoticeAdditional Privacy Notice (Covid 19)

 

Note: You may want to access your medical records online !!!! (subject to GP approval). All coded entries in a patients record will be visible for patients to view, including consultations, BP readings, referrals, etc.

Please ask at reception for further information.

 


Request for Information

Requests for Information

Freedom of Information

What is Freedom of Information?

The Freedom of Information Act was passed on 30 November 2000 and the full act came into force on 1 January 2005. The Act requires us to make a certain amount of information available to the public and to release information in response to specific requests. The Act sets out exemptions from that right, covering any information that may not have to be released.

Requests can be received via e mail to lynsey.smith3@nhs.net or by letter to:

Practice Manager

Lynsey Smith

31 Nottingham Road

Nottingham

NG7 7AD

For further guidance please go to the Information Commissioner at:

  • Information Commissioner’s Office
    Wycliffe House
    Water Lane
    Wilmslow
    Cheshire
    SK9 5AF

Tel: 08456 30 60 60

Fax: 01625 524510

Web: http://www.ico.gov.uk/

Access to Health Records

The subject access provisions of the Data Protection Act 1998 give an individual the right to have a copy of any data held about them.

If you wish to have a copy of what information the practice holds about you, you will need to make an application.

Please note there may be a fee for this service alongside your completed application form.

Department of Health guidelines require us to comply with your request within 21 days. However the Data Protection Act gives us 40 days from when we receive your completed request and payment. The process of replying can take some time depending on what you have asked for.

All requests must be in writing and forwarded to Lynsey Smith the manager.

 

 



 
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